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We are looking for a talented caseworker to join our team in the constituency office of Mike Gapes MP. 

Closing Date: 27 October 2017

Job Title: Caseworker
Working For: Mike Gapes MP (Ilford South)
Location: Ilford
Salary: In line with IPSA pay scales

Job Details
5 days (Mon-Fri)/37.5 hours a week. Flexi-time is available by prior arrangement. There will be a 6 month probationary period.

Key Tasks: To work with other staff to help constituents and to ensure the smooth running of the busy Constituency Office.

Key Responsibilities

  • Attending surgeries and other meetings as appropriate.
  • Dealing with and monitoring incoming telephone calls and visitor enquiries at the constituency office, responding to emails and letters, opening and dispatching mail, efficient data and file management.
  • Gathering relevant information to assist with resolving cases.
  • Drafting responses to constituents and using caseworker.
  • Logging all cases, monitoring progress and ensuring all identified actions are taken.
  • Undertaking photocopying, scanning and formatting of documents.
  • Ensure office records are kept and an efficient filing system is in place and up to date.
  • Other duties as and when required by the Office Manager - assisting with the work of other colleagues in constituency and House of Commons and communicating appropriately with internal and external contacts.
  • Adhere to the Data Protection Act principles and respect the confidentiality of data at all times.


The successful candidate will demonstrate:

  • Strong interpersonal and communication skills.
  • The ability to prioritise and work under pressure.
  • Excellent administrative and organisational skills.
  • Attention to detail.
  • Experience of working in a political environment or the third sector.
  • Experience of dealing with sensitive and confidential information.
  • Competent use of IT and the ability to adapt quickly to new software.
  • Relevant experience of handling casework or working in a customer service environment.
  • Understanding of, and sympathy with, the aims and goals of the Labour Party.

Upon appointment you will be required to comply with the Baseline Personnel Security Standard, undertaken by the Members’ Staff Verification Office (MSVO). See Members’ Staff Verification Office (MSVO) page for further info. MPs generally pay staff in accordance with IPSA guidelines.

Closing Date: 27 October 2017

Interview/Start Dates
Interviews will be held in Ilford soon after the closing date. The job is to commence as soon as possible after interview.

Application Details
Please send CV (max two sides of A4) and covering letter (max one side) setting out why you'd like the post and how your experience matches the job description and person specification to sam.gould@parliament.uk. Please include contact details (inc tel no) for two people (inc current or most recent employer) who can provide a reference, these will not be taken up until after interview.

For further information contact Sam Gould by email or on 0208 911 0899. Due to high numbers of applicants we are unable to offer feedback.

Office of Mike Gapes MP: New Caseworker vacancy

We are looking for a talented caseworker to join our team in the constituency office of Mike Gapes MP. 

Mike Gapes MP (Ilford South) has co-signed a letter to the Prime Minister about mental health funding for World Mental Health Day today alongside 159 of his parliamentary colleagues.

The full letter is provided below:

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Mike Gapes MP co-signs letter on mental health funding

Mike Gapes MP (Ilford South) has co-signed a letter to the Prime Minister about mental health funding for World Mental Health Day today alongside 159 of his parliamentary colleagues.

Due to the efforts of hard working staff, Barking Havering and Redbridge Hospitals University Trust recently came out of special measures, and some targets have now been hit for the first time in three years.

However a big cloud of uncertainty still hangs over everything.

The draft North East London Sustainability and Transformation Plan proposes cuts of £586million to local services and still includes the mad proposal to close accident and emergency at King George Hospital.

This was first mooted in 2006. 

The Conservative and Lib Dem coalition government agreed in 2011.

It has not happened due to our strong local campaign and because Queen’s and other local hospitals could not cope.

A great deal has changed since the original proposals nearly 12 years ago.

The population of this area is growing rapidly. It makes no sense.

I have been campaigning to defend and improve local services for many years. Straight after the June election I called a special debate on the future of King George Hospital.

Since then I have written to and lobbied ministers. I understand that local NHS organisations are currently in discussions on these plans with a decision likely in the near future.

On October 14 I will be speaking at a rally at Redbridge Town Hall where I will once again call on health secretary Jeremy Hunt to reverse the decision of his predecessor Andrew Lansley and take the decision to close the accident and emergency at King George Hospital off the table once and for all.

Mike's Ilford Recorder column (07.10.2017): Plan to close A&E must be scrapped

Due to the efforts of hard working staff, Barking Havering and Redbridge Hospitals University Trust recently came out of special measures, and some targets have now been hit for the first time...


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