I have today received correspondence from Transport for London (TfL) following representations made about overcrowding at Ilford station.
I am pleased that action is going to be taken to improve the situation which is at present very overcrowded and dangerous. I know from personal experience how difficult it is to board trains, especially during the rush hours.
The letter from TfL (dated 21st March 2017) states: “From May we will be introducing new and more reliable seven-carriage, air-conditioned trains on TfL Rail Services. These trains will have greater passenger capacity, allowing more customers to board the train. By September, half of the train fleet will have been replaced with these new trains. Furthermore, in 2019 we will run new, nine-carriage trains, which combined with service frequency improvements, will provide even greater capacity. These changes should help reduce overcrowding at Ilford.”
The letter further states: “To improve access to the station in the longer term, London Borough of Redbridge officers have approved proposals by Network Rail for the redevelopment of Ilford station. These proposals include a spacious building with a larger, wide entrance ticket hall and more ticket gates, as well as new lifts providing step-free access from street level to all platforms. Further improvements will also be delivered to prepare the station for the start of Elizabeth line services including longer platforms, improved lighting, signage, customer information points, CCTV and overhead information screens.”